That's where remote-access software comes in. Seeing the problem in-person is always helpful, but, sometimes, that's not possible. Even worse, it can put that person off adopting new technology in the future. Trying to talk someone who isn't tech-savvy through a simple procedure can be frustrating for both of you.
Cross-Platform Family Tech SupportĪre you the go-to techie for friends and family whenever they run into computer difficulties? It's always nice to help, but anything that makes the job quicker and easier is most welcome. Here's how to install and use it on Linux. Are you tech support for your friends and family? TeamViewer makes cross-platform remote support a breeze, and it's free for private use.
